Shipping policy

HOLIDAY SHIPPING DEADLINES:

Service:		Shipping Deadline:	Order Deadline:
USPS	Domestic:
	First Class Mail	December 18th	December 11th
	Priority Mail	December 19th	December 14th
	International:
	First Class Mail	December 7th	December 4th
	Priority Mail	December 7th	December 4th
International	ePacket:
		December 4th	November 30th

 

Domestic Shipping: 
We currently use the United States Postal Service (USPS) to ship our products. This includes, First Class and Priority. All of your shipments are tracked; we will send you tracking information via email within 1 business day of your shipment.

International Shipping: 
We use two international options for First Class shipping (under 4lbs):

• USPS First Class- please note these shipments cannot be tracked.
• For select countries we offer an ePacket option, this service does offer tracking.

Please note that on average it takes 3-5 weeks for international shipments to arrive via First Class & ePacket services. We ask that you plan accordingly for holidays and high volume times. 

COVID DELAYS: The following countries have extended delays

Country	Estimated Delays
Canada	4-7 Additional Business Days

 

If your order is over 4lbs. they will be shipped Priority Mail, which does include tracking services. Again, please allow up to three weeks for your package to be delivered.

We will send you your tracking information via email within 1 business day of shipment.

INTERNATIONAL BUYERS NOTE: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. 

DISCLAIMER: Merch Central is not responsible for lost, stolen or damaged products that occur during transit.

If your order is returned to us, you will be contacted immediately. Failure to respond will result in your order being refunded, excluding shipping; the products will then be returned to inventory.

If you have any other questions please reach out to contact@merchcentral.com

Thank you!